Resolved -
This incident has been resolved.
Jul 7, 13:40 MDT
Monitoring -
A fix has been released to production for Microsoft Co-Term functionality during checkout.
We will continue to monitor to ensure it is working as expected and will post a final update once confirmed.
Jul 7, 12:58 MDT
Identified -
We have identified the root cause of the issue impacting Microsoft Co-Term during checkout events and are actively working to resolve it.
Jul 7, 11:09 MDT
Investigating -
We are currently investigating degraded performance with the Microsoft Co-Term feature triggered from checkout events in the platform, impacting all users. This may cause the product when created as a subscription to not be co-termed.
Jul 7, 10:46 MDT