All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pax8 Platform Operational
90 days ago
99.99 % uptime
Today
Pax8 Platform Operational
90 days ago
99.95 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Partner API Operational
90 days ago
100.0 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Catalog Operational
90 days ago
99.98 % uptime
Today
Billing Operational
90 days ago
99.98 % uptime
Today
Subscriptions ? Operational
90 days ago
99.98 % uptime
Today
Content Management System ? Operational
90 days ago
100.0 % uptime
Today
Pax8.com Operational
90 days ago
100.0 % uptime
Today
Pax8.com ? Operational
90 days ago
100.0 % uptime
Today
Content Management System ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 21, 2025

No incidents reported today.

Oct 20, 2025
Delayed provisioning of orders and subscription renewals
Resolved - AWS has resolved the incident on their side, and Pax8 is no longer observing any health concerns in our systems. We will now be closing this incident and will continue to monitor to ensure all services remain stable.
Oct 20, 18:41 MDT
Update - We are seeing continued healthy performance across all systems and believe services have returned to pre-incident levels following the AWS disruption. Our teams will continue to monitor closely over the next few hours to ensure stability and consistent performance.
Oct 20, 16:24 MDT
Update - We are continuing to monitor provisioning delays caused by degraded performance from AWS. Our teams remain actively engaged in tracking system performance over the next several hours to ensure stability and maintain the expected customer experience.
Oct 20, 15:11 MDT
Monitoring - Pax8 services are now operating normally. We are continuing to monitor provisioning delays and degraded performance related to ongoing AWS issues, which may still cause intermittent slowdowns. Our teams are actively tracking system performance over the next several hours to ensure stability and maintain the expected customer experience.
Oct 20, 13:57 MDT
Update - Due to an AWS outage earlier this morning, Pax8 partners are experiencing delays in order provisioning and subscription renewals. While these operations are completing successfully, we anticipate some delays to continue until at least 12 Noon, U.S. Mountain Time.

In addition, we are experiencing issues with inbound and outbound calling, which affects the ability of our Support team to communicate with partners. The best way to get in touch is by submitting a support ticket. We will update this status as the situation warrants.

Currently affected Marketplace functionality

Opportunity Explorer - Down
Subscriptions Renewals - Delayed
New order Provisioning - Delayed
Data Tiles and Insights - Down
Invoicing - Down
Quoting Attachments - Down
Oct 20, 11:26 MDT
Identified - Due to an AWS outage earlier this morning, Pax8 partners are experiencing delays in order provisioning and subscription renewals. While these operations are completing successfully, we anticipate some delays to continue until at least 12 Noon, U.S. Mountain Time.
In addition, we are experiencing issues with inbound and outbound calling, which affects the ability of our Support team to communicate with partners. The best way to get in touch is by submitting a support ticket. We will update this status as the situation warrants.
Oct 20, 09:32 MDT
Monitoring - Provisioning of orders and subscription renewals are finishing successfully and the delays are getting less. We are monitoring the results.
Oct 20, 06:23 MDT
Investigating - We are currently investigating delayed provisioning of orders and subscription renewals impacting all users. We will continue to post updates here.
Oct 20, 03:58 MDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025
Watch Guard and Pro Serve Products cannot be purchased
Resolved - This incident has been resolved.
Oct 10, 16:34 MDT
Monitoring - The issue affecting checkout for WatchGuard and Pax8 Professional Services products has been resolved. We believe all products should now be purchasable.
Oct 10, 11:56 MDT
Investigating - We’re aware of an issue affecting the ability to checkout Watch Guard and Pax8 Professional Services products. Our team is actively investigating the cause and working on a fix. We’ll provide an update as soon as more information is available.
Oct 10, 10:25 MDT
Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

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