Update - We are continuing to monitor for any further issues.
Sep 08, 2026 - 15:58 MDT
Sep 08, 2026 - 15:58 MDT
Monitoring - Access to the Pax8 Marketplace and Marketplace APIs has been restored and we are monitoring for stability.
Our investigation determined that a technical software issue within our third-party authentication provider's platform blocked access to the Pax8 Marketplace. After identifying the issue and escalating with the provider, a corrective patch was deployed by that outside provider.
We will continue to post updates on the Pax8 Status page.
Thank you for your patience and understanding while we worked to restore service.
Sep 04, 2026 - 21:19 MDT
Our investigation determined that a technical software issue within our third-party authentication provider's platform blocked access to the Pax8 Marketplace. After identifying the issue and escalating with the provider, a corrective patch was deployed by that outside provider.
We will continue to post updates on the Pax8 Status page.
Thank you for your patience and understanding while we worked to restore service.
Sep 04, 2026 - 21:19 MDT
Update - We’ve identified a technical issue with our authentication provider that is restricting access to the Pax8 Marketplace and Marketplace APIs.
Our Engineering teams are working with the authentication provider to restore access. While we don't have an estimated time for resolution, restoring Marketplace access remains our highest priority.
We'll continue to post updates on the Pax8 Status page.
Thank you for your patience as we work through this issue.
Sep 04, 2026 - 18:12 MDT
Our Engineering teams are working with the authentication provider to restore access. While we don't have an estimated time for resolution, restoring Marketplace access remains our highest priority.
We'll continue to post updates on the Pax8 Status page.
Thank you for your patience as we work through this issue.
Sep 04, 2026 - 18:12 MDT
Identified - We have identified an authentication issue impacting the Pax8 Marketplace. Our team is currently working on implementing a fix.
We will continue to post updates here as progress is made.
Sep 04, 2026 - 12:56 MDT
We will continue to post updates here as progress is made.
Sep 04, 2026 - 12:56 MDT
Update - We are currently investigating reports of authentication issues affecting the Pax8 Marketplace. Some users may be unable to log in or may experience errors during sign-in.
Our team is actively working to identify the root cause and will post updates here as more information becomes available.
Sep 04, 2026 - 11:57 MDT
Our team is actively working to identify the root cause and will post updates here as more information becomes available.
Sep 04, 2026 - 11:57 MDT
Investigating - We are currently investigating this issue.
Sep 04, 2026 - 11:56 MDT
Sep 04, 2026 - 11:56 MDT
Pax8 Platform
Operational
Pax8 Platform
Operational
Login
Operational
Partner API
Operational
Support
Operational
Catalog
Operational
Billing
Operational
Subscriptions
Operational
Content Management System
Operational
Orders
Operational
Pax8.com
Operational
Pax8.com
Operational
Content Management System
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
