Pricing Service Outage

Incident Report for Pax8 Platform

Resolved

This incident has been resolved.

Posted Aug 22, 2025 - 11:48 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 22, 2025 - 11:46 MDT

Investigating

Some users are experiencing an outage with Cart/Quote/Storefront/Checkout/Catalog because of a pricing service failure. We are currently investigating degraded features in the platform impacting all users. We will continue to post updates here.

Posted Aug 22, 2025 - 11:04 MDT

This incident affected: Pax8 Platform (Pax8 Platform, Catalog, Billing, Subscriptions).