MCA Provisioning Issues

Incident Report for Pax8 Platform

Resolved

We have confirmed that the Microsoft Customer Agreement issues have been resolved.

Posted Dec 02, 2025 - 07:40 MST

Monitoring

The bulk of the provisioning issues have been resolved. We will be monitoring this through tomorrow 12/2.

Posted Dec 01, 2025 - 16:27 MST

Investigating

Pax8 is currently experiencing intermittent issues during provisioning while accepting the new Microsoft Customer Agreement for certain customers. We are working to engineer a reliability fix and retry failed provisioning for those affected.

Posted Dec 01, 2025 - 09:34 MST

This incident affected: Pax8 Platform (Pax8 Platform).