P2 - Degraded Features including Catalog in New Experience
Incident Report for Pax8 Platform
Resolved
This issue has been resolved.
Posted Dec 13, 2024 - 04:39 MST
Update
We are continuing to monitor for any further issues.
Posted Dec 13, 2024 - 04:30 MST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 13, 2024 - 04:22 MST
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 13, 2024 - 04:18 MST
Investigating
We are currently investigating degraded Catalog features in the platform impacting users in with the 'New Experience' enabled. Users can continue to use the catalog by temporarily disabling 'New Experience'. We will continue to post updates here.
Posted Dec 13, 2024 - 04:09 MST
This incident affected: Pax8 Platform (Catalog).