Email notification outage

Incident Report for Pax8 Platform

Resolved

This incident has been resolved. All affected emails have been resent.

Posted Jun 09, 2023 - 07:13 MDT

Monitoring

A fix has been implemented and email notifications are now sending from the Pax8 Platform. We will continue to monitor the situation. All affected emails will be resent to the original recipients.

Posted Jun 08, 2023 - 18:30 MDT

Investigating

We are currently investigating an issue that is preventing platform email notifications from being sent. Platform communications can still be found on the message history page in the Pax8 Platform.

Posted Jun 08, 2023 - 18:10 MDT

This incident affected: Pax8 Platform (Pax8 Platform).