Catalog Search Performance

Incident Report for Pax8 Platform

Resolved

This incident has been resolved.

Posted Apr 14, 2022 - 15:14 MDT

Monitoring

All products are now searchable in the Marketplace Catalog. We will continue to monitor for any further issues.

Posted Apr 14, 2022 - 09:31 MDT

Identified

We have identified the root cause and have restored a portion of Microsoft products in the catalog search. We will continue to work on this issue and post updates as soon as they are available.

Posted Apr 14, 2022 - 08:47 MDT

Investigating

We have received reports that users are unable to search for Microsoft products in the Pax8 Marketplace catalog and the ability to order or change subscriptions may also be affected. We are investigating the root cause and will provide an updated status when it is available.

Posted Apr 14, 2022 - 08:20 MDT

This incident affected: Pax8 Platform (Catalog).